SCONCE - Partnership Philosophy

Successful companies with great products understand the importance of aligning their PLM capability development to the product strategy and initiatives. More often than not, PLM deployments fall short in answering questions such as “is my PLM solution suitable for my product variant creation strategy” or “does it support my cost competitiveness initiative”. Each customer demand is unique and a systematic approach in linking the business strategy to the capabilities helps in visualizing, quantifying and monitoring cost effective solutions.

With the experience gained by working with industry leaders, Sconce is poised to help clients in formalizing the value roadmap. We work with clients understanding their business drivers and through series of interactive sessions and workshops help create the value roadmap. With the extensive knowledge in developing and deploying PLM solutions, Sconce is uniquely positioned to understand and interpret PLM capabilities in relation to the business requirements.

Business Case Analysis

In today’s scenario of tighter budgets and increasing management oversight, investments in PLM solutions need to be rightly justified and benefits properly quantified. Organizations find it challenging to develop effective business cases resulting in missed investments or wrong choices in areas of large impact. What aspects of a PLM solutions contribute to the potential benefit and the cost of implementing are essential in evaluating the solution for successful return of investment (ROI). Solution deployment progress compared against the business case provides ideal opportunity for management to evaluate the overall effectiveness and take appropriate actions along the line.

With the deep understanding of PLM capabilities and applications, Sconce provides Business Case Analysis support to managers in formulating justifiable initiatives. Unbiased view point on PLM capabilities, help Sconce in providing accurate evaluations of benefits and Total Cost of Ownership for the complete solution. Derived from Gartner TCO approach, Business Case Analysis provides ideal opportunity for managers to validate their cost & expected benefits and to divert investments to the most appropriate initiatives.

Deployment Planning

After the business case is proven, the details of the initiatives need to be worked out. Sconce full time involvement starts in this phase where we dive deep to understand the process and evolve the solution definition. The scope of the project is well defined and the stage is set for actual work in the next phase. “A job well planned is half done”, many projects fail due to poor emphasis given for Project Planning and that’s where Sconce’s experience becomes valuable.

PLM is no more considered as a discrete solution in big companies and it forms as an integral part of Corporate IT vision. With experiences working on large projects for Fortune 500 companies, Sconce had opportunities to interface PLM with truly enterprise solutions such as SAP, Oracle etc. These experiences provide valuable input upfront during the planning stage where others fail miserably.

Implementation

Implementation is a continuous process that carries lot of momentum from the earlier planning phase. The work should be done as planned with the rightly skilled people.

Project & Quality Management ensures that business owners get involved in the implementation to realize the intended values. Checkpoints measure the deviation and pro-active corrections make sure that a truly working solution is implemented.

Often end-users face the difficulty in getting familiarized with their day to day activities. Change in system process, new user interface, unfamiliar commands, and lower system control leaves the end user to an extent that they almost start disliking the system being implemented. Appropriate training that covers the anxieties and Adoption that gives more confidence will be part of Sconce’s Implementation tasks. Knowledge Transfer to customer on the configuration details of the system, expected end-user feedback along with the continuous support have proved to be a winning formula for Sconce’s that ensured repeat orders from all our customers.

Continuous Support

Stabilizing a newly implemented production system has been one of the most challenging phases for customers. More often they are left alone to handle complex solutions as a typical Services provider detaches from the project upon sign-off. Sconce understands the difficulties the customer face and extend its valuable support during this phase; to ensure that the solution becomes stable and provides the expected ROI without fail.

This is the phase where Sconce gets integrated fully as a true partner to ensure success for the customer, now and in future.